Terms of Service

Effective Date: May 30, 2025

Welcome to Viral You Bootcamp, a service operated by Snow Media Productions LLC ("Company," "we," "our," or "us"). By accessing, enrolling in, or using our website (www.viralyou.com), services, products, or any educational offerings—collectively referred to as "the Program"—you acknowledge and agree to the following Terms of Service ("Terms"). These Terms constitute a binding legal agreement between you and Snow Media Productions LLC. If you do not agree with any part of these Terms, you may not access or use the Program.

Snow Media Productions LLC is a limited liability company organized under the laws of the State of Florida, with a business address at 1415 Brickell Ave, Miami, FL 33131.

1. General Information

These Terms govern all aspects of your participation in the Viral You Bootcamp Program, including both Full (Bootcamp) and Digital-Only (DIY) versions. By completing a purchase, enrolling in any tier, or accessing Program content, you confirm that you are at least 18 years of age or have received verifiable parental or guardian consent. You also affirm that your participation does not violate any local, state, or federal laws in your jurisdiction.

The Program is offered for educational and informational purposes only and does not constitute individualized legal, business, or financial advice. You are solely responsible for your decisions, actions, and results from participating.

2. Program Overview

Viral You Bootcamp is an intensive 8-week digital learning experience for creators seeking to grow their influence and content strategy through structured training in social media and video marketing. The Program is delivered in two formats:

• Viral You Bootcamp (Full Program): This tier includes access to live weekly workshops with Sarah Snow, group Q&A and content review sessions, creative consulting calls with Hannah Blum and Ashe Walker, peer interaction via a dedicated Slack community, live support during designated business hours, and daily video lessons delivered Sunday through Friday. Participants also receive access to templates, worksheets, tools, and additional bonuses.
• Viral You DIY (Digital-Only Version): This self-paced version includes access to the same daily video lessons and session recordings, along with downloadable templates and tools. However, it does not include live workshops, coaching, Q&A, or community access. It is ideal for learners who prefer autonomy and independent implementation without guidance or peer feedback.

Snow Media Productions LLC reserves the right to enhance, modify, or revise Program features to improve the user experience or align with evolving instructional goals, at its sole discretion.

3. Payment Terms

Program Fees:

Enrollment in Viral You Bootcamp or Viral You DIY requires payment of the applicable program fee, which is clearly stated at the time of purchase. Payment must be made via a secure checkout system that accepts major credit and debit cards. By completing your purchase, you authorize Snow Media Productions LLC to charge the payment method provided for the full amount or installment plan selected.

Program Tiers:

• Viral You Bootcamp: $2,500 if paid in full, or $850 per month for three (3) consecutive months.
• Viral You DIY: $999 if paid in full, or two (2) monthly payments of $500.

You agree that by selecting a payment plan, you are entering into a binding financial commitment to complete all payments as scheduled, regardless of your level of participation or completion of the Program.

Pricing Changes:

All prices are listed in U.S. Dollars (USD) and are subject to change without prior notice. However, price changes will not affect purchases already completed. Once enrolled, your rate is locked for that cohort only.

Refund Policy:

We offer a 14-day refund window beginning from the official start date of the Program. All refund requests must be submitted in writing to admin@iamsarahsnow.com and must include the reason for cancellation. If approved, your access will be revoked and your enrollment terminated.

After this 14-day window, no refunds will be granted for any reason, including but not limited to dissatisfaction, changes in personal or work circumstances, scheduling conflicts, or failure to attend or complete Program components.

There are no partial refunds for late enrollments, missed sessions, or early withdrawal. Refunds are not provided for the DIY version once content access has begun.

Payment Plan Obligations:

If you choose to enroll via a payment plan, you understand and agree that:

• You are legally obligated to pay the full amount, regardless of your usage or engagement level.
• All payments must be made on time according to the billing schedule shown at checkout.
• Late or missed payments will result in immediate suspension of access to the Program, including live sessions, community spaces, and digital materials.
• If payment remains outstanding for more than 7 days, your account may be permanently removed from the Program with no refund, and all remaining installments will become immediately due and payable in full.
• We reserve the right to send overdue balances to a third-party collections agency or pursue legal remedies. You will be responsible for any legal fees, interest, or administrative costs incurred as part of collection efforts.

Important: Payment plan users do not "test drive" the Program. Your installment plan is a convenience, not a conditional trial. Enrollment via payment plan is treated with the same contractual seriousness as a full upfront payment.

4. Program Access Options: DIY vs Bootcamp

There is no longer an application process for mentorship-based participation. Instead, users can self-select the Program version that fits their needs:

• Bootcamp Access: This is a guided, interactive cohort with scheduled live events and real-time feedback mechanisms. It is designed for individuals who seek accountability, mentorship, and community support.
• DIY Access: This is a flexible, self-guided option offering access to core video curriculum and tools, but without live interaction, coaching, or peer feedback. This version is optimal for creators who learn best independently and prefer to implement on their own schedule.

Program materials are not interchangeable across versions. Upgrades may be possible on a case-by-case basis, subject to availability and additional fees.

5. Intellectual Property Rights

All intellectual property, including but not limited to lesson content, videos, worksheets, templates, session recordings, proprietary frameworks, and branding assets, is owned by Snow Media Productions LLC and protected by U.S. and international copyright and trademark laws. By enrolling, you receive a non-exclusive, non-transferable, revocable license to use the Program materials for personal and non-commercial purposes only. You may not share, republish, redistribute, sublicense, or reproduce any part of the Program in any format, digital or otherwise, without express written consent.

Any unauthorized use, distribution, or commercial exploitation of Program content may result in termination of access and potential legal action.

6. Participation Expectations and Code of Conduct

By participating in the Bootcamp version of the Program, you agree to maintain integrity, respect, and professionalism in all interactions with instructors, staff, and other participants.

Prohibited conduct includes, but is not limited to:

• Harassment, discriminatory speech, or verbal abuse
• Unauthorized sharing of private community discussions or materials
• Disruptive behavior in live sessions or online forums
• Impersonating other users or providing false information during registration

Violation of these standards may result in immediate removal from the Program without a refund. Snow Media Productions LLC reserves sole discretion in determining acceptable conduct and resolving related issues.

7. Privacy and Data Protection

Your personal data is collected, stored, and processed in accordance with our Privacy Policy, which is fully incorporated into these Terms.

We use Kajabi and other third-party providers for hosting, communication, and content delivery. While reasonable measures are taken to ensure security, we cannot guarantee complete protection from breaches, and disclaim liability for any unauthorized access to user data caused by external actors.

We will never sell or disclose your personal information to third parties for marketing purposes without your explicit consent.

8. Limitation of Liability

To the maximum extent permitted by applicable law, Snow Media Productions LLC shall not be liable for any indirect, special, incidental, punitive, or consequential damages arising out of your use or inability to use the Program. This includes—but is not limited to—loss of business opportunity, earnings, reputation, or data.

Participation is voluntary and undertaken at your own risk. The Program is provided "as-is" without warranties of any kind, either express or implied.

9. No Guarantees of Specific Outcomes

The Viral You Bootcamp and Viral You DIY programs are designed to offer educational guidance, content strategies, and practical tools for creators looking to expand their online presence. However, Snow Media Productions LLC does not and cannot guarantee any specific results, including but not limited to: increased followers, monetization, engagement metrics, brand partnerships, virality, or business growth.

You acknowledge and agree that the effectiveness of any program element is inherently variable and highly dependent on multiple personal and external factors, including but not limited to your skill level, consistency, industry niche, content style, audience behavior, social media algorithms, market trends, and your ability to implement the strategies provided.

Any testimonials, case studies, examples, or success stories presented on our website, in marketing materials, or during the Program are provided for illustrative purposes only. These should not be interpreted as a guarantee or representation that you will achieve similar results. Your success is entirely your responsibility.

You agree that participation in the Program is undertaken with the full understanding that results are not promised or assured, and you waive any and all claims against Snow Media Productions LLC related to unmet expectations or business outcomes.

10. Dispute Resolution

In the event of any dispute, claim, or controversy arising out of or relating to these Terms, the Program, or your participation, you agree to first attempt to resolve the matter informally by contacting us at admin@iamsarahsnow.com and providing a detailed description of your concerns.

If we are unable to resolve the issue within thirty (30) days of receiving your written notice, both parties agree that the matter shall be settled exclusively through binding arbitration in accordance with the rules of the American Arbitration Association ("AAA"), and not through litigation in any court of law. The arbitration shall be conducted in Miami, Florida, before a single arbitrator chosen by mutual agreement or, if necessary, by the AAA.

Arbitration costs will be shared equally unless otherwise determined by the arbitrator. You agree to waive your right to participate in any class action, class-wide arbitration, or collective legal proceeding, whether now existing or arising in the future.

The decision rendered by the arbitrator shall be final, binding, and enforceable in any court with jurisdiction. This section shall survive the termination of these Terms and/or your participation in the Program.

Changes to the Program or Terms

Snow Media Productions LLC reserves the right, at its sole discretion, to modify, revise, suspend, or terminate any part of the Program or these Terms of Service at any time and for any reason. Changes may include but are not limited to: modifications in pricing, curriculum, delivery methods, technology platforms, or service availability.

Any updates will be posted on our website at www.viralyou.com, and may be communicated via email or through the learning platform. It is your responsibility to review the Terms periodically. All changes become effective immediately upon posting and will apply to both current and future participants.

Your continued participation in the Program following such updates constitutes your full acceptance of the modified Terms. If you do not agree with any revised term, your sole remedy is to discontinue participation.

Snow Media Productions LLC shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Program or any part thereof.

Termination of Access

We reserve the unrestricted right to suspend, revoke, or permanently terminate your access to the Program and its associated materials at any time, without prior notice or refund, if we determine, at our sole discretion, that you have:

• Violated any provision of these Terms;
• Engaged in conduct that is disruptive, abusive, or harmful to the community;
• Misused Program materials in violation of intellectual property protections;
• Used false, fraudulent, or misleading information during registration;
• Breached any applicable laws, regulations, or third-party rights.

Termination under this clause results in the immediate loss of access to all Program materials, communities, and future content updates. You further agree that no partial or full refund will be issued and that any outstanding payment obligations shall remain due.

Snow Media Productions LLC assumes no liability for damages, losses, or costs incurred due to such termination. This section shall survive termination and remain enforceable indefinitely.

Governing Law

These Terms are governed by the laws of the State of Florida, without regard to conflict of law principles. Any legal action related to these Terms shall be filed and adjudicated exclusively in courts located in Miami-Dade County, Florida.

Entire Agreement

These Terms, together with our Privacy Policy and any additional legal notices on www.viralyou.com, constitute the entire agreement between you and Snow Media Productions LLC regarding your participation in the Program. No oral or written representations shall modify these Terms unless expressly agreed in writing by both parties.

For questions or legal inquiries, please contact: admin@iamsarahsnow.com